School Fees and Billing System Changes

St John the Apostle Primary School, in partnership with Catholic Education, Archdiocese of Canberra & Goulburn (CECG), will soon migrate to a new finance system to generate efficiencies that work alongside the Compass parent portal and Compass mobile application, giving parents/caregivers visibility of their financial transactions within Compass.

Additionally, changes will affect the way you pay student tuition fees, levies, and other payments.

School Fee Statement Changes

School fee statements will have a new look. A new Customer Reference Number (CRN) has been created and payment methods have been updated. A statement will be sent out shortly that will contain an updated BPAY Biller Code and CRN that will need to be utilised going forward.

Statements will be emailed to financially responsible account holders each month, so it is necessary to ensure that your information is updated in the Compass parent portal, including your address and current email address.

Payment Methods

To support the changes in the school finance system, BPAY is now the preferred payment method.  You will receive your new statement shortly, which will contain the new BPAY Biller code and your new CRN.

Utilising these new unique codes will ensure that any payments made will be accurately assigned to your account. 

BPAY payment scheduling is supported by most financial institutions. Please contact your bank for further details if required.

If you already have scheduled BPAY payment in place, it is important that you ensure these details are updated to use the new BPAY Biller Code and CRN. 

Payments can be made through Compass, but this does cost the school transactional fees, reducing the funds available to support the school. Where possible, please pay school fees via BPAY or directly at the school office via cash or EFTPOS.

How to use BPAY 

Your new fee statement will display a distinct BPAY logo which includes your BPAY biller code and Customer Reference Number with an example is pictured below.

Please Note: The current School Bank Account is Closing   

The current school bank account is closing.  Please cease any automated or manual payments to the previous school bank account. As Direct Debit will no longer be accepted, all existing direct debit arrangements have been cancelled.  Accordingly, if you make regular payment of school fees via Direct Debit, please ensure that you work with the school to ensure that another payment method is in place. 

Changes to the Compass Portal

The Compass Portal will have an additional feature under the My Payments area. In addition to being able to view any Compass event payments, families will also be able to view their fee statement history, including any payments made.

Under the Tools wheel, go to My Payments.

Please Note: The current School Bank Account is Closing   

The current school bank account is closing.  Please cease any automated or manual payments to the previous school bank account. As Direct Debit will no longer be accepted, all existing direct debit arrangements have been cancelled. 

Accordingly, if you make regular payment of school fees via Direct Debit, please ensure that you work with the school to ensure that another payment method is in place. 

Changes to the Compass Portal

The Compass Portal will have an additional feature under the My Payments area. In addition to being able to view any Compass event payments, families will also be able to view their fee statement history, including any payments made.

Under the Tools wheel, go to My Payments

Under the History tab, fee payers can view their account balance and transaction history. Please allow up to 24 hours for BPAY payments to appear on your account.

Thank you for supporting the school with these system changes and should you have any concerns please feel free to contact Debbie Milne Finance Officer, St John the Apostle primary school.